[cisco-voip] HTTP Status 404 - /ccmuser/

[Bill Talley]

I've seen this issue occur, or issues very similar to this when; a)
username is correct,  but case sensitivity is wrong, or b) the user has
logged into ccmuser previously and booked a protected page.  When they
return to the bookmark, they're prompted to login but I'm guessing the
session id is invalid so UCM returns that security check page.    For issue
b), manually typing in the base ccmuser url (http://ucmip/ccmuser) usually
resolves the issue in our case.

HTH

On Fri, May 15, 2009 at 3:24 AM, svr.file at gmail.com <svr.file at gmail.com>wrote:

> I am trying to log into CCMUser webpage, after entering the end user
> account details, I get this error: HTTP Status 404 -
> /ccmuser/WEB-INF/pages/errors/j_security_check
>
> Both the username and password correct.
>
> Any ideas?
>
> Thanks
>
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