[cisco-voip] HTTP Status 404 - /ccmuser/

Ryan Ratliff rratliff at cisco.com
Fri May 15 10:43:10 EDT 2009


Also make sure you log out of CCMAdmin before going to CCMUser.  I've  
seen this throw HTTP errors before but don't recall the specific one  
off the top of my head.   Couldn't reproduce it in 7.0(2) though so  
maybe it's been fixed.

-Ryan

On May 15, 2009, at 10:33 AM, Bill Talley wrote:

I've seen this issue occur, or issues very similar to this when; a)   
username is correct,  but case sensitivity is wrong, or b) the user  
has logged into ccmuser previously and booked a protected page.  When  
they return to the bookmark, they're prompted to login but I'm  
guessing the session id is invalid so UCM returns that security check  
page.    For issue b), manually typing in the base ccmuser url  
(http://ucmip/ccmuser) usually resolves the issue in our case.

HTH

On Fri, May 15, 2009 at 3:24 AM, svr.file at gmail.com  
<svr.file at gmail.com> wrote:
I am trying to log into CCMUser webpage, after entering the end user  
account details, I get this error: HTTP Status 404 - /ccmuser/WEB-INF/ 
pages/errors/j_security_check

Both the username and password correct.

Any ideas?

Thanks

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