[cisco-voip] HTTP Status 404 - /ccmuser/

Bill Talley btalley at gmail.com
Fri May 15 10:46:43 EDT 2009


That's a third issue, good catch Ryan.    In our case, a majority of the
time these are just end users that would have never logged into ccmadmin.

On Fri, May 15, 2009 at 9:43 AM, Ryan Ratliff <rratliff at cisco.com> wrote:

> Also make sure you log out of CCMAdmin before going to CCMUser.  I've seen
> this throw HTTP errors before but don't recall the specific one off the top
> of my head.   Couldn't reproduce it in 7.0(2) though so maybe it's been
> fixed.
>
> -Ryan
>
>
> On May 15, 2009, at 10:33 AM, Bill Talley wrote:
>
> I've seen this issue occur, or issues very similar to this when; a)
>  username is correct,  but case sensitivity is wrong, or b) the user has
> logged into ccmuser previously and booked a protected page.  When they
> return to the bookmark, they're prompted to login but I'm guessing the
> session id is invalid so UCM returns that security check page.    For issue
> b), manually typing in the base ccmuser url (http://ucmip/ccmuser) usually
> resolves the issue in our case.
>
> HTH
>
> On Fri, May 15, 2009 at 3:24 AM, svr.file at gmail.com <svr.file at gmail.com>
> wrote:
> I am trying to log into CCMUser webpage, after entering the end user
> account details, I get this error: HTTP Status 404 -
> /ccmuser/WEB-INF/pages/errors/j_security_check
>
> Both the username and password correct.
>
> Any ideas?
>
> Thanks
>
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