[cisco-voip] HTTP Status 404 - /ccmuser/

[Adam Frankel]

I believe CSCsv07585 can also cause this problem.  Make sure the user is
logging in with the correct case as specified in the enduser table if you
are running a version that does not contain the fix for CSCsv07585.

 

Adam 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Bill Talley
Sent: Friday, May 15, 2009 10:47 AM
To: Ryan Ratliff
Cc: cisco-voip at puck.nether.net; svr.file at gmail.com
Subject: Re: [cisco-voip] HTTP Status 404 - /ccmuser/

 

That's a third issue, good catch Ryan.    In our case, a majority of the
time these are just end users that would have never logged into ccmadmin.

On Fri, May 15, 2009 at 9:43 AM, Ryan Ratliff <rratliff at cisco.com> wrote:

Also make sure you log out of CCMAdmin before going to CCMUser.  I've seen
this throw HTTP errors before but don't recall the specific one off the top
of my head.   Couldn't reproduce it in 7.0(2) though so maybe it's been
fixed.

-Ryan



On May 15, 2009, at 10:33 AM, Bill Talley wrote:

I've seen this issue occur, or issues very similar to this when; a)
username is correct,  but case sensitivity is wrong, or b) the user has
logged into ccmuser previously and booked a protected page.  When they
return to the bookmark, they're prompted to login but I'm guessing the
session id is invalid so UCM returns that security check page.    For issue
b), manually typing in the base ccmuser url (http://ucmip/ccmuser) usually
resolves the issue in our case.

HTH

On Fri, May 15, 2009 at 3:24 AM, svr.file at gmail.com <svr.file at gmail.com>
wrote:
I am trying to log into CCMUser webpage, after entering the end user account
details, I get this error: HTTP Status 404 -
/ccmuser/WEB-INF/pages/errors/j_security_check

Both the username and password correct.

Any ideas?

Thanks

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