[cisco-voip] Agent reserve issue

[shary shary]

hi all,

 

I have installed UCCX 7.0 with UCM 6.1.2 . i am trying to land a call on agent but it when hit the trigger after playing prompt the agent gets reserve state for a sec and then gets Not Ready and call goes to queue. Any idea

 


Regards,





_________________________________________________________________
View your Twitter and Flickr updates from one place – Learn more!
http://clk.atdmt.com/UKM/go/137984870/direct/01/
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20090515/c3a49406/attachment.html>