[cisco-voip] Call routing In CCM

[Gin Murray]

Hi,

I am using CCM and CU with MGCP Gateways with PRI.

The Customer wants that :

1. For a specific set of numbers say Line 1, line2, line3 during the Daytime
the call should directly land on the Operator console and in the
off-business hours it should go to the Autoattendant.

2. However during off-business hours if someone dials "0" to reach the
operator it should go to a different extension say XYZ

I can acheived No 2 by asking the Operator to do a CFwdall to the extension
XYZ ...or is there a better way of doing it.

However how do I acheive Requirement 1.
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