[cisco-voip] CallManager recording

[Tanner Ezell]

>From what I was reading, results were pretty dependent on the software you
used. Best to find one specifically designed for UCM (sorry, I cant name any
off the top of my head); I know some people got NICE and Witness to work but
with mixed and varied results.

On Wed, May 20, 2009 at 8:11 AM, Lemon <lemon at lemon.za.net> wrote:

> On Wed, May 20, 2009 at 4:04 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
> > As far as I know, this feature refers to the fact you will be able to
> "fork"
> > audio to an external recorder without having to use (R)SPAN.
>
> Yes, you are correct - you still need a recording server. CallManager
> simply sends the duplicate stream (forked audio) via a SIP trunk to
> the recording server.
>
> So i am just curious if anyone is using this method and what their feedback
> is?
>
> thnx
> charl
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