[cisco-voip] Can Unity Voicemail 5x transfer direct to voicemail without ringing phone...

Pat Hayes pat-cv at wcyv.com
Thu May 21 13:44:56 EDT 2009


Not entirely clear what you're asking. If you want to be able to dial
an extension from some call handler and go to the user's mailbox
rather than try to transfer to them first, you can set the
subscriber's transfer rule to 'send to mailbox', but that will keep
you from being able to transfer to that user elsewhere (at least,
without some trickery).

Another option (questionably effective for an external AA, though), is
#2. If you dial a #2 after the extension you are trying to reach
(XXXX#2) from the call handler, the transfer rule will be bypassed and
you'll be sent to that extension's mailbox regardless of their
transfer settings.

On Thu, May 21, 2009 at 12:57 PM, Jason Aarons (US)
<jason.aarons at us.didata.com> wrote:
> This enables a end user or operator with a 7941 phone to do a Transfer *XXXX
> Transfer and send caller direct to Voicemail.
>
>
>
> Transferring Calls Directly to Voice Mail with Cisco CallManager
>
> http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800dea82.shtml
>
>
>
>
>
> Trying to think how in Unity 5x/7x Voicemail Only we can have menu option in
> CallHandler under Opening Greeting that doesn’t ring phone but transfers
> direct to voicemail. I don’t have Unity box in front of me to see what
> options are in web/sa.
>
>
>
> Sample
>
> Thank you for calling Acme Supply.  Press 2 to leave a message for an
> associate.
>
> 2. Enter the associates extension (trying to avoid having them enter *XXXX)
> ß-how to Send to Greeting for this person without ringing phone
>
>
>
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