[cisco-voip] Can Unity Voicemail 5x transfer direct to voicemail without ringing phone...

[Lelio Fulgenzi]

set the transfer to go directly to greeting, not attempt to transfer 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 


----- Original Message ----- 
From: "Jason Aarons (US)" <jason.aarons at us.didata.com> 
To: "cisco-voip at puck-nether.net" <cisco-voip at puck.nether.net> 
Sent: Thursday, May 21, 2009 12:57:02 PM GMT -05:00 US/Canada Eastern 
Subject: [cisco-voip] Can Unity Voicemail 5x transfer direct to voicemail without ringing phone... 




This enables a end user or operator with a 7941 phone to do a Transfer *XXXX Transfer and send caller direct to Voicemail. 



Transferring Calls Directly to Voice Mail with Cisco CallManager 

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800dea82.shtml 





Trying to think how in Unity 5x/7x Voicemail Only we can have menu option in CallHandler under Opening Greeting that doesn’t ring phone but transfers direct to voicemail. I don’t have Unity box in front of me to see what options are in web/sa. 



Sample 

Thank you for calling Acme Supply. Press 2 to leave a message for an associate. 

2. Enter the associates extension (trying to avoid having them enter *XXXX) ß -how to Send to Greeting for this person without ringing phone 








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