[cisco-voip] Impact of Changing Active Directory username when integrated with UCM 7 and Unity Connection 7

[Bill Talley]

This is awesome info and helps temendously.  Thanks Wes and Lelio!

On Tue, May 26, 2009 at 2:33 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

>  I've done some testing on this, here's what I found (along with my
> config). Hope it helps.
>
> Unity Connection 7, LDAP Config to our corporate AD.
>
> Changing the account name, first name or last name in AD will update the
> account information in Unity Connection on the next synch. Account name in
> AD is alias in Unity Connection.
>
> Some caveats:
>
>    - if the last name is emptied, the synch will not bring that userID
>    over in the LDAP sync and the user will become an unsynchronized LDAP user
>    (locked for 24 hours)
>    - the display name is not updated
>
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
>
> ----- Original Message -----
> From: "Bill Talley" <btalley at gmail.com>
> To: cisco-voip at puck.nether.net
> Sent: Tuesday, May 26, 2009 11:36:56 AM GMT -05:00 US/Canada Eastern
> Subject: [cisco-voip] Impact of Changing Active Directory username when
> integrated with UCM 7 and Unity Connection 7
>
> I haven’t done this but imagine that changing a username in active
> directory (due to marriage, divorce, or whatever reason), will cause
> havoc for the associated user in UCM and Unity Connection during the next
> synch period?  I’m guessing it changes the previous user account to inactive
> status and imports the updated AD account as a new user in both systems,
> thereby eliminating device associations, Unity Connection mailbox, etc.
> I'm hoping I'm wrong and the AD username can be changed without impact to
> either UC application.
>
> I've checked the SRND for both and don't find any comments in this regard.
> I've also search the archives, netpro and lmgtfy (although I'm hoping
> someone has more effective search critieria to send me one of those infamous
> links, LOL).  Unfortunately I don't have access to the AD server to make a
> temp account and test.
>
> Has anyone experienced, or otherwise know the true impact of such a
> change?
>
>
> Thanks
> Bill
>
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