[cisco-voip] Impact of Changing Active Directory username when integrated with UCM 7 and Unity Connection 7

[Lelio Fulgenzi]

No worries. Corporate telephone number and department are also updated if changed. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 


----- Original Message ----- 
From: "Bill Talley" <btalley at gmail.com> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca> 
Cc: cisco-voip at puck.nether.net 
Sent: Tuesday, May 26, 2009 3:35:08 PM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] Impact of Changing Active Directory username when integrated with UCM 7 and Unity Connection 7 

This is awesome info and helps temendously. Thanks Wes and Lelio! 


On Tue, May 26, 2009 at 2:33 PM, Lelio Fulgenzi < lelio at uoguelph.ca > wrote: 




I've done some testing on this, here's what I found (along with my config). Hope it helps. 

Unity Connection 7, LDAP Config to our corporate AD. 

Changing the account name, first name or last name in AD will update the account information in Unity Connection on the next synch. Account name in AD is alias in Unity Connection. 

Some caveats: 


    • if the last name is emptied, the synch will not bring that userID over in the LDAP sync and the user will become an unsynchronized LDAP user (locked for 24 hours) 
    • the display name is not updated 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 



----- Original Message ----- 
From: "Bill Talley" < btalley at gmail.com > 
To: cisco-voip at puck.nether.net 
Sent: Tuesday, May 26, 2009 11:36:56 AM GMT -05:00 US/Canada Eastern 
Subject: [cisco-voip] Impact of Changing Active Directory username when integrated with UCM 7 and Unity Connection 7 


I haven’t done this but imagine that changing a username in active directory (due to marriage, divorce, or whatever reason), will cause havoc for the associated user in UCM and Unity Connection during the next synch period? I’m guessing it changes the previous user account to inactive status and imports the updated AD account as a new user in both systems, thereby eliminating device associations, Unity Connection mailbox, etc. I'm hoping I'm wrong and the AD username can be changed without impact to either UC application. 

I've checked the SRND for both and don't find any comments in this regard. I've also search the archives, netpro and lmgtfy (although I'm hoping someone has more effective search critieria to send me one of those infamous links, LOL). Unfortunately I don't have access to the AD server to make a temp account and test. 

Has anyone experienced, or otherwise know the true impact of such a change? 


Thanks 
Bill 
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