[cisco-voip] Cisco Attendant console and CCM version 7

[Ryan Ratliff]

New installs of CUCM 7.x will not see the AC client available for  
download on the plugins page.  Upgrades from older versions will  
still see the plugin available and in all cases the back-end services  
are still there and working (supported too).  Apparently the feedback  
on this decision in 7.0 was such that they (we) decided to make the  
AC plugin available on cisco.com so that even customers with fresh  
installs of CUCM 7.0 can still use the Cisco AC.  I don't know if the  
AC client for 7.1 will be provided in the same manner.

The writing is on the wall (as they say) for Cisco AC.  It will be  
going away sooner than later and customers that use it heavily should  
be preparing to find alternatives, whether it be the ARC product or  
some other.

-Ryan

On May 27, 2009, at 9:46 AM, Bill Talley wrote:

Not speaking for Syed, but we've had clients request UCM 6.1 because  
Cisco Attendant Console is 'free' and supported for a longer period.   
With UCM 7, at one time anyway, Attendant Console was only supported  
if the system was upgraded from a previous version to UCM 7.x.   
Perhaps that's changed?

AFAIK, CUBAC, CUDAC and CUEAC are a significantly priced add-on, too  
significant for many organizations in our case.

On Wed, May 27, 2009 at 8:16 AM, Voice Noob <voicenoob at gmail.com> wrote:
Why would you order 6.1? You can use CUBAC, CUDAC, or CUEAC product
depending on your needs. They are all from ARC but are sold OEM by  
Cisco.



-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Syed Khalid Ali
Sent: Wednesday, May 27, 2009 6:18 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Cisco Attendant console and CCM version 7

Dear all,

I was checking the data sheet form CCM 7 and they are not bundled any
more. so what is the alternative.
I heard they have Enterprise Attendant Console and ARC Console.

If we order version 6.1, do we still need to order the console  
separately?

--
Thanks,
Syed Khalid Ali
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