[cisco-voip] where are the messages going?

[Patty Mangers]

Hello,

I have a user with unity vm - seemly set up like all the other vm users,
however, messages are not getting to the vm box.

 

I have checked and double checked all settings and have even deleted him
as a user and brought it all back with no success.

 

We can access unity, his greetings are in place, it sounds as if the
message is being recorded, I can listen to the message, press 1 to send
the message but it is never delivered.  I can send the caller to another
extension after the greeting and that works.  

 

Where could the messages be going?

Any ideas?

 

Thanks, Patty

 

 

 

patty mangers l chemeketa community college l telecommunications systems
l pattym at chemeketa.edu l 503.399.7769

 

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