[cisco-voip] Periodic Phone Resets

[Carter, Bill]

I have had some phones Periodically reset. The logs look like the phone
thinks the VLANs have changed.

 

7942 SCCP

App Load ID        jar42sccp.8-4-3-16.sbn

UCM: 6.1.3.3201-1

 

I looked in the phone Console Logs and found this:

NOT 12:43:04.830238 CDP-D: cache clear - + : protoType:2

NOT 12:43:04.831115 CDP-D: configSelectVLAN: 3 OP_USE_INIT:0 oper:4096
cdp:4096 lldp:4096 admin:4096 mac:0:1e:7a:8a:b6:85

NOT 12:43:04.839289 CDP-D: vvlan changed --> New:4096 old:210 4096

ERR 12:43:04.839849 CDP-D: setVVLANConfig VVLAN CHANGED --> NEW:4096
OLD:210 4096

NOT 12:43:04.846671 CDP-D: vlan Configured --> New:4096 old:110 :4096

NOT 12:43:04.847745 PAE: SIGIPCFG received...

NOT 12:43:04.848742 CDP-D: Sent SIGNINFO & SIGIPCFG

NOT 12:43:04.849259 CDP-D: getCdpExtaInfo: OP:0 Cos:0 Trust:1
lldp.idxOfInterest:-1 

WRN 12:43:04.849812 CDP-D: cdpSetCos T:1 C:0 

ERR 12:43:04.856445 INETD: Local connect failed: 2

!

!

! THEN

NOT 12:43:04.923479 CDP-D: configSelectVLAN: 3 OP_USE_CDP:2 oper:210
cdp:210 lldp:4096 admin:4096 mac:0:1e:7a:8a:b6:85

WRN 12:43:07.642795 JVM: Startup Module Loader|cip.sccp.ck:? - Read
exception: java.net.SocketException: Connection reset by peer 

 Close(d) Connection ...

ERR 12:43:07.649139 JVM: 12:43:07p|java.net.SocketException: Connection
reset by peer

                at cip.io.SecureInputStream.socketRead([BII)I(Native
Method)

                at cip.io.SecureInputStream.read([BII)I(Unknown Source)

                at java.io.BufferedInputStream.fill()V(Unknown Source)

                at java.io.BufferedInputStream.read()I(Unknown Source)

                at java.io.DataInputStream.readInt()I(Unknown Source)

                at cip.io.i.readInt()I(Unknown Source)

                at cip.sccp.av.a()Lcip/sccp/br;(Unknown Source)

                at cip.sccp.ck.e()V(Unknown Source)

                at cip.sys.l.run()V(Unknown Source)

                at java.lang.Thread.startup(Z)V(Unknown Source)

ERR 12:43:07.900587 ESP: rcv from tftpClient timed out

NOT 12:43:08.570137 CDP-D: holdThrd SendingCmd:proto:1 port:0 

WRN 12:43:10.345619 JVM: Startup Module Loader|cip.sccp.ck:? - Read
exception: java.net.SocketException: Connection reset by peer 

 Close(d) Connection ...

ERR 12:43:10.352241 JVM: 12:43:10p|java.net.SocketException: Connection
reset by peer

                at cip.io.SecureInputStream.socketRead([BII)I(Native
Method)

                at cip.io.SecureInputStream.read([BII)I(Unknown Source)

                at java.io.BufferedInputStream.fill()V(Unknown Source)

                at java.io.BufferedInputStream.read()I(Unknown Source)

                at java.io.DataInputStream.readInt()I(Unknown Source)

                at cip.io.i.readInt()I(Unknown Source)

                at cip.sccp.av.a()Lcip/sccp/br;(Unknown Source)

                at cip.sccp.ck.e()V(Unknown Source)

                at cip.sys.l.run()V(Unknown Source)

                at java.lang.Thread.startup(Z)V(Unknown Source)

 

NOT 12:43:16.299119 CDP-D: vvlan changed --> New:210 old:4096 210

ERR 12:43:16.299687 CDP-D: setVVLANConfig VVLAN CHANGED --> NEW:210
OLD:4096 210

NOT 12:43:16.305525 CDP-D: vlan Configured --> New:110 old:4096 :110

 

NOT 12:43:18.748823 TFTP: [25]:Requesting SEP001F9EADD228.cnf.xml from
10.10.50.11 

NOT 12:43:18.758942 TFTP: [25]:Finished --> rcvd 5743 bytes 

WRN 12:43:19.113980 JVM: Startup Module Loader|cip.xml.ao:  - XML Parser
Warning: Unknown element 'name' in element '/device/devicePool' (line=8)

WRN 12:43:19.115369 JVM: Startup Module Loader|cip.xml.ao:  - XML Parser
Warning: Unknown element 'name' in element
'/device/devicePool/dateTimeSetting' (line=10)

WRN 12:43:19.116820 JVM: Startup Module Loader|cip.xml.ao:  - XML Parser
Warning: Unknown element 'name' in element
'/device/devicePool/callManagerGroup' (line=15)

WRN 12:43:19.118220 JVM: Startup Module Loader|cip.xml.ao:  - XML Parser
Warning: Unknown element 'tftpDefault' in element
'/device/devicePool/callManagerGroup' (line=16)

 

 

 

 

 

 

 

 

~*~*~*~*~*~*~*~*~*~*~*~*

Bill Carter

Senior Network Analyst

CCIE 5022

Sentinel Technologies, Inc

bcarter at sentinel.com

SNR: 217.391.5015

~*~*~*~*~*~*~*~*~*~*~*~*

 

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