[cisco-voip] Periodic Phone Resets

Thu May 28 15:23:08 EDT 2009

 From the Cisco Unified Endpoints hot issues report:
http://newsroom.cisco.com/data/syndication/ext/tachi/ExternalCUEP.xml

I believe you are encountering
CP7931/CP7911 may unregister due to CDP hold timer expiry , Fixed CSCsu47079

There may be a separate bug identifier for the 7942 phone specifically 
but very likely the same issue.

/Wes

On Thursday, May 28, 2009 3:09:36 PM, Carter, Bill 
<bcarter at sentinel.com> wrote:
>
> I have had some phones Periodically reset. The logs look like the 
> phone thinks the VLANs have changed.
>
>  
>
> 7942 SCCP
>
> App Load ID        jar42sccp.8-4-3-16.sbn
>
> UCM: 6.1.3.3201-1
>
>  
>
> I looked in the phone Console Logs and found this:
>
> NOT 12:43:04.830238 CDP-D: cache clear - + : protoType:2
>
> NOT 12:43:04.831115 CDP-D: configSelectVLAN: 3 OP_USE_INIT:0 oper:4096 
> cdp:4096 lldp:4096 admin:4096 mac:0:1e:7a:8a:b6:85
>
> NOT 12:43:04.839289 CDP-D: vvlan changed --> New:4096 old:210 4096
>
> ERR 12:43:04.839849 CDP-D: *setVVLANConfig VVLAN CHANGED --> NEW:4096 
> OLD:210 4096*
>
> NOT 12:43:04.846671 CDP-D: *vlan Configured --> New:4096 old:110 :4096*
>
> NOT 12:43:04.847745 PAE: SIGIPCFG received...
>
> NOT 12:43:04.848742 CDP-D: Sent SIGNINFO & SIGIPCFG
>
> NOT 12:43:04.849259 CDP-D: getCdpExtaInfo: OP:0 Cos:0 Trust:1 
> lldp.idxOfInterest:-1
>
> WRN 12:43:04.849812 CDP-D: cdpSetCos T:1 C:0
>
> ERR 12:43:04.856445 INETD: Local connect failed: 2
>
> !
>
> !
>
> ! THEN
>
> NOT 12:43:04.923479 CDP-D: configSelectVLAN: 3 OP_USE_CDP:2 oper:210 
> cdp:210 lldp:4096 admin:4096 mac:0:1e:7a:8a:b6:85
>
> WRN 12:43:07.642795 JVM: Startup Module Loader|cip.sccp.ck:? - Read 
> exception: java.net.SocketException: Connection reset by peer
>
>  Close(d) Connection ...
>
> ERR 12:43:07.649139 JVM: 12:43:07p|java.net.SocketException: 
> Connection reset by peer
>
>                 at cip.io.SecureInputStream.socketRead([BII)I(Native 
> Method)
>
>                 at cip.io.SecureInputStream.read([BII)I(Unknown Source)
>
>                 at java.io.BufferedInputStream.fill()V(Unknown Source)
>
>                 at java.io.BufferedInputStream.read()I(Unknown Source)
>
>                 at java.io.DataInputStream.readInt()I(Unknown Source)
>
>                 at cip.io.i.readInt()I(Unknown Source)
>
>                 at cip.sccp.av.a()Lcip/sccp/br;(Unknown Source)
>
>                 at cip.sccp.ck.e()V(Unknown Source)
>
>                 at cip.sys.l.run()V(Unknown Source)
>
>                 at java.lang.Thread.startup(Z)V(Unknown Source)
>
> ERR 12:43:07.900587 ESP: rcv from tftpClient timed out
>
> NOT 12:43:08.570137 CDP-D: holdThrd SendingCmd:proto:1 port:0
>
> WRN 12:43:10.345619 JVM: Startup Module Loader|cip.sccp.ck:? - Read 
> exception: java.net.SocketException: Connection reset by peer
>
>  Close(d) Connection ...
>
> ERR 12:43:10.352241 JVM: 12:43:10p|java.net.SocketException: 
> Connection reset by peer
>
>                 at cip.io.SecureInputStream.socketRead([BII)I(Native 
> Method)
>
>                 at cip.io.SecureInputStream.read([BII)I(Unknown Source)
>
>                 at java.io.BufferedInputStream.fill()V(Unknown Source)
>
>                 at java.io.BufferedInputStream.read()I(Unknown Source)
>
>                 at java.io.DataInputStream.readInt()I(Unknown Source)
>
>                 at cip.io.i.readInt()I(Unknown Source)
>
>                 at cip.sccp.av.a()Lcip/sccp/br;(Unknown Source)
>
>                 at cip.sccp.ck.e()V(Unknown Source)
>
>                 at cip.sys.l.run()V(Unknown Source)
>
>                 at java.lang.Thread.startup(Z)V(Unknown Source)
>
>  
>
> NOT 12:43:16.299119 CDP-D: vvlan changed --> New:210 old:4096 210
>
> ERR 12:43:16.299687 CDP-D: setVVLANConfig VVLAN CHANGED --> NEW:210 
> OLD:4096 210
>
> NOT 12:43:16.305525 CDP-D: vlan Configured --> New:110 old:4096 :110
>
>  
>
> NOT 12:43:18.748823 TFTP: [25]:Requesting SEP001F9EADD228.cnf.xml from 
> 10.10.50.11
>
> NOT 12:43:18.758942 TFTP: [25]:Finished --> rcvd 5743 bytes
>
> WRN 12:43:19.113980 JVM: Startup Module Loader|cip.xml.ao:  - XML 
> Parser Warning: Unknown element 'name' in element '/device/devicePool' 
> (line=8)
>
> WRN 12:43:19.115369 JVM: Startup Module Loader|cip.xml.ao:  - XML 
> Parser Warning: Unknown element 'name' in element 
> '/device/devicePool/dateTimeSetting' (line=10)
>
> WRN 12:43:19.116820 JVM: Startup Module Loader|cip.xml.ao:  - XML 
> Parser Warning: Unknown element 'name' in element 
> '/device/devicePool/callManagerGroup' (line=15)
>
> WRN 12:43:19.118220 JVM: Startup Module Loader|cip.xml.ao:  - XML 
> Parser Warning: Unknown element 'tftpDefault' in element 
> '/device/devicePool/callManagerGroup' (line=16)
>
>  
>
>  
>
>  
>
>  
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>  
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>  
>
> ~*~*~*~*~*~*~*~*~*~*~*~*
>
> Bill Carter
>
> Senior Network Analyst
>
> CCIE 5022
>
> Sentinel Technologies, Inc
>
> bcarter at sentinel.com
>
> SNR: 217.391.5015
>
> ~*~*~*~*~*~*~*~*~*~*~*~*
>
>  
>
> ------------------------------------------------------------------------
>
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>   

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