[cisco-voip] Strange UCM CDR Agent Behavior

Nick cucm at gawab.com
Sun May 31 13:09:19 EDT 2009


Hi,
 
I have setup an external billing server in UCM 7.01 via SFTP. I use freeFTPD
on the billing server to receive the CDR files. I can see the CDR agent
successfully accesses its FTP home folder and uploads files.
 
However, the problem is that it doesn't do that consistently. Sometimes it
does upload the CDR file and some other times it doesn't. Instead, it does
something very strange, it stays logged in to the SFTP server and keeps
sending the same file over and over. Sometimes it just connects and
disconnects without doing anything. In all cases I usually make a call and
monitor the CDR agent behavior.
 
 
 
 
 
Here is a copy of the FTP daemon log:
 
05-31-2009 19:21:15 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:21:15 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:21:15 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)
05-31-2009 19:21:15 IP 192.168.1.5 SFTP ccm7 is changing dir to /cdr\
(C:\Ucm\CCM7-ISO\cdr\\)
05-31-2009 19:21:15 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:21:15 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:21:58 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:22:01 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 is changing dir to /cdr\
(C:\Ucm\CCM7-ISO\cdr\\)
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905220805_44)
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905220805_44)
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 is uploading
/cdr/cdr_StandAloneCluster_01_200905220805_44
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905220805_44)
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 transfer complete
05-31-2009 19:26:35 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:26:35 IP 192.168.1.5 SFTP ccm7 access denied
05-31-2009 19:26:35 IP 192.168.1.5 SFTP ccm7 access denied
05-31-2009 19:26:35 IP 192.168.1.5 SFTP ccm7 access denied
05-31-2009 19:26:35 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:26:53 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:26:53 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:26:53 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)
05-31-2009 19:26:53 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\
(C:\Ucm\CCM7-ISO\\cdr\\)
05-31-2009 19:26:53 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:26:53 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:27:09 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:27:13 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:27:13 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:27:13 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)
05-31-2009 19:29:47 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:29:51 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\
(C:\Ucm\CCM7-ISO\\cdr\\)
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 transfer complete
05-31-2009 19:32:31 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:32:33 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\
(C:\Ucm\CCM7-ISO\\cdr\\)
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 transfer complete
05-31-2009 19:35:13 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:35:16 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\
(C:\Ucm\CCM7-ISO\\cdr\\)
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 transfer complete
05-31-2009 19:38:10 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:38:12 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\
(C:\Ucm\CCM7-ISO\\cdr\\)
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 transfer complete
05-31-2009 19:41:07 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:41:11 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\
(C:\Ucm\CCM7-ISO\\cdr\\)
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 transfer complete
05-31-2009 19:44:08 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:44:12 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\
(C:\Ucm\CCM7-ISO\\cdr\\)
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 transfer complete
05-31-2009 19:47:08 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:47:11 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\
(C:\Ucm\CCM7-ISO\\cdr\\)
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 transfer complete
05-31-2009 19:50:05 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:50:09 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\
(C:\Ucm\CCM7-ISO\\cdr\\)
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 transfer complete
05-31-2009 19:53:04 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:53:08 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 is changing dir to /
(C:\Ucm\CCM7-ISO\)
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\
(C:\Ucm\CCM7-ISO\\cdr\\)
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 is listing /cdr
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 is uploading
//cdr/cdr_StandAloneCluster_01_200905261433_166
(C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 transfer complete
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