[cisco-voip] FYI: FN - 63255 - MCS-7815-I2 and MCS-7825-I2, BIOS error prevents a system from booting if rebooted after October 1, 2009

[Ryan Ratliff]

Before you do anything I'd recommend upgrading the BIOS to get the fix  
for the bug and then setting the date back.

-Ryan

On Nov 2, 2009, at 4:28 AM, Anthony Kouloglou wrote:

Well good morning,
i have not see it coming and now i am facing the bug!
I run 5.1.3f on a 7825I2 server and got the problem after a reboot on  
friday!
So, i did what cisco describes, got into BIOS, changed the clock to a  
2005 day and the server rebooted correctly(?)
1.I can navigate to the CCM administration page
2. i can access the cli

but,
3.when i navigate to the OS administration, i enter username password  
and it does nothing!!
4. also, in the serviceability web page, there are 2 columns missing!!  
Start time and UP-time!!

What can i do now?
Shall i proceed to the 5.1.3g upgrade through the CLI or shall i  
install my cucm from scratch?

Thanks and kind regards,
Anthony

Erick Bergquist wrote:
> FYI,
>
> Update on this. Working with TAC on this and the MCS-7815-I2 server is
> not effected by this issue, and Cisco is in process of updating the
> field notice with corrections and more information about the fixes for
> the various applications.
>
> On Fri, Sep 18, 2009 at 12:37 PM, Erick Bergquist  
> <erickbee at gmail.com> wrote:
>
>> Does anyone know what version of CER 7.x has the IBM 1.45 BIOS to fix
>> this issue?
>>
>> I ran the newest FWUCD 2.3(1) on a effected IBM Server and it updated
>> the BIOS from 1.4(3) to version 1.4(5) but when CER booted up it had
>> forced the BIOS to downgrade back to 1.4(3) and rebooted  
>> automatically
>> like part of the documentation states for this issue.
>>
>> I have a TAC Case open. It would be nice if the readme the Field
>> Notice links to doesn't have the two conflicting sections and also
>> have something in the field notice so that if you're on a Linux
>> product that you don't need the firmware CD but you need to upgrade
>> your CER/CUCM/etc to whatever version of CER/CUCM/etc has the new  
>> BIOS
>> with fix for this problem.
>>
>>
>> On Wed, Sep 16, 2009 at 4:40 PM, Erick Bergquist  
>> <erickbee at gmail.com> wrote:
>>
>>> Has anyone applied this to a IBM server yet running Linux versions  
>>> of software?
>>>
>>> I have a CER 7.x server I'm needing to apply this to, and have the  
>>> CD
>>> but the docs are not clear in some spots and just wanted some
>>> clarification.
>>>
>>> Under Section 3, the scope section...
>>>
>>> 3.5.5   CRITICAL NOTE - This update may NOT be applied to any Linux
>>> based products.
>>>                       If Linux users attempt the upgrade the BIOS,  
>>> the BIOS will be
>>> downgraded after        a subsequent reboot.  Linux users should  
>>> reference
>>> the defect CSCta43460 in bug
>>>                       toolkit to find the appropriate version to  
>>> upgrade to that contains the fix.
>>>
>>>
>>> But under Section 2.0 for Resolved Caveats it has the following,  
>>> which
>>> indicates the above issue is fixed?
>>>
>>> Note: If Linux users attempt to use the FWUCD to upgrade the BIOS,  
>>> the
>>> BIOS will be downgraded after a subsequent reboot.  Linux users  
>>> should
>>> reference CSCta43460 in bug toolkit to find the appropriate  
>>> version to
>>> upgrade to.
>>>
>>> Erick
>>>
>>> On Tue, Sep 8, 2009 at 9:54 AM, Wes Sisk <wsisk at cisco.com> wrote:
>>>
>>>> <snip>
>>>> Field Notices-Voice and Unified Communications-09/05/2009 09:25
>>>> GMT-09/06/2009 07:30 GMT
>>>>
>>>> Title: Field Notice: FN - 63255 - MCS-7815-I2 and MCS-7825-I2,  
>>>> BIOS error
>>>> prevents a system from booting if rebooted after October 1, 2009   
>>>> [Cisco
>>>> 7800 Series Media Convergence Servers]
>>>> Url: http://www.cisco.com/en/US/ts/fn/632/fn63255.html
>>>> Description: A defect in the HostRAID BIOS 2106 (included with  
>>>> System BIOS
>>>> version 1.42 and 1.43) will prevent a server from booting  
>>>> successfully if
>>>> the server is rebooted after October 1, 2009. This is caused by a  
>>>> defect in
>>>> the IBM BIOS and is documented in IBM RETAIN Tip: H182636
>>>> Date: 2009-09-04 06:55:21.0
>>>> </snip>
>>>>
>>>> Anyone running IBM servers make certain you are updated before  
>>>> Oct 1.
>>>>
>>>> /Wes
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>>
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