[cisco-voip] FYI: FN - 63255 - MCS-7815-I2 and MCS-7825-I2, BIOS error prevents a system from booting if rebooted after October 1, 2009

Mon Nov 2 09:46:12 EST 2009

Sounds like issues I would expect if time were in the past on the server. I agree upgrading the BIOS first will probably save you a ton of headaches.

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Ratliff
Sent: Monday, November 02, 2009 8:29 AM
To: Anthony Kouloglou
Cc: cisco-voip at puck-nether.net
Subject: Re: [cisco-voip] FYI: FN - 63255 - MCS-7815-I2 and MCS-7825-I2, BIOS error prevents a system from booting if rebooted after October 1, 2009

Before you do anything I'd recommend upgrading the BIOS to get the fix  
for the bug and then setting the date back.

-Ryan

On Nov 2, 2009, at 4:28 AM, Anthony Kouloglou wrote:

Well good morning,
i have not see it coming and now i am facing the bug!
I run 5.1.3f on a 7825I2 server and got the problem after a reboot on  
friday!
So, i did what cisco describes, got into BIOS, changed the clock to a  
2005 day and the server rebooted correctly(?)
1.I can navigate to the CCM administration page
2. i can access the cli

but,
3.when i navigate to the OS administration, i enter username password  
and it does nothing!!
4. also, in the serviceability web page, there are 2 columns missing!!  
Start time and UP-time!!

What can i do now?
Shall i proceed to the 5.1.3g upgrade through the CLI or shall i  
install my cucm from scratch?

Thanks and kind regards,
Anthony

Erick Bergquist wrote:
> FYI,
>
> Update on this. Working with TAC on this and the MCS-7815-I2 server is
> not effected by this issue, and Cisco is in process of updating the
> field notice with corrections and more information about the fixes for
> the various applications.
>
> On Fri, Sep 18, 2009 at 12:37 PM, Erick Bergquist  
> <erickbee at gmail.com> wrote:
>
>> Does anyone know what version of CER 7.x has the IBM 1.45 BIOS to fix
>> this issue?
>>
>> I ran the newest FWUCD 2.3(1) on a effected IBM Server and it updated
>> the BIOS from 1.4(3) to version 1.4(5) but when CER booted up it had
>> forced the BIOS to downgrade back to 1.4(3) and rebooted  
>> automatically
>> like part of the documentation states for this issue.
>>
>> I have a TAC Case open. It would be nice if the readme the Field
>> Notice links to doesn't have the two conflicting sections and also
>> have something in the field notice so that if you're on a Linux
>> product that you don't need the firmware CD but you need to upgrade
>> your CER/CUCM/etc to whatever version of CER/CUCM/etc has the new  
>> BIOS
>> with fix for this problem.
>>
>>
>> On Wed, Sep 16, 2009 at 4:40 PM, Erick Bergquist  
>> <erickbee at gmail.com> wrote:
>>
>>> Has anyone applied this to a IBM server yet running Linux versions  
>>> of software?
>>>
>>> I have a CER 7.x server I'm needing to apply this to, and have the  
>>> CD
>>> but the docs are not clear in some spots and just wanted some
>>> clarification.
>>>
>>> Under Section 3, the scope section...
>>>
>>> 3.5.5   CRITICAL NOTE - This update may NOT be applied to any Linux
>>> based products.
>>>                       If Linux users attempt the upgrade the BIOS,  
>>> the BIOS will be
>>> downgraded after        a subsequent reboot.  Linux users should  
>>> reference
>>> the defect CSCta43460 in bug
>>>                       toolkit to find the appropriate version to  
>>> upgrade to that contains the fix.
>>>
>>>
>>> But under Section 2.0 for Resolved Caveats it has the following,  
>>> which
>>> indicates the above issue is fixed?
>>>
>>> Note: If Linux users attempt to use the FWUCD to upgrade the BIOS,  
>>> the
>>> BIOS will be downgraded after a subsequent reboot.  Linux users  
>>> should
>>> reference CSCta43460 in bug toolkit to find the appropriate  
>>> version to
>>> upgrade to.
>>>
>>> Erick
>>>
>>> On Tue, Sep 8, 2009 at 9:54 AM, Wes Sisk <wsisk at cisco.com> wrote:
>>>
>>>> <snip>
>>>> Field Notices-Voice and Unified Communications-09/05/2009 09:25
>>>> GMT-09/06/2009 07:30 GMT
>>>>
>>>> Title: Field Notice: FN - 63255 - MCS-7815-I2 and MCS-7825-I2,  
>>>> BIOS error
>>>> prevents a system from booting if rebooted after October 1, 2009   
>>>> [Cisco
>>>> 7800 Series Media Convergence Servers]
>>>> Url: http://www.cisco.com/en/US/ts/fn/632/fn63255.html
>>>> Description: A defect in the HostRAID BIOS 2106 (included with  
>>>> System BIOS
>>>> version 1.42 and 1.43) will prevent a server from booting  
>>>> successfully if
>>>> the server is rebooted after October 1, 2009. This is caused by a  
>>>> defect in
>>>> the IBM BIOS and is documented in IBM RETAIN Tip: H182636
>>>> Date: 2009-09-04 06:55:21.0
>>>> </snip>
>>>>
>>>> Anyone running IBM servers make certain you are updated before  
>>>> Oct 1.
>>>>
>>>> /Wes
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>>
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