[cisco-voip] IPCC Slow Audio on Silent Monitoring

[Jorge L. Rodriguez Aguila]

I have an IPCC cluster that is running IPCC 7.0.1 Sr1 and when the Supervisors press the Silent monitoring/or live record, the audio hear on the monitor comes out slow, as if the people on the call where drugged and slightly robotic. I have tried both via the RSPAN and putting the Cluster on the local switch where the agents are. Does anyone know if there is a know bug about this or have seen this behavior?

Jorge Rodriguez, CCVP, CRMCS
Senior Voice/Data Consultant
Netxar Technologies
PCS 7876888530
jorge.rodriguez at netxar.com
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