[cisco-voip] Call Manager Voice Mail issue

[Jamie Weatherhead]

Afternoon all,

 

I recently installed and configured CUCM 6.1(3) (for test purposes)
within a VMWare session.

 

An inter-cluster trunk has been configured between our live cluster and
the test publisher. As I am only using a demo license, I have a handful
of phones registered and I'm successfully making internal and external
calls (incoming and outgoing).

 

Part of our testing is to ensure the phone registered to the test
publisher is setup exactly as the corresponding device on our live
cluster, but with different directory numbers. 

 

We use Unity for our voicemail service and I have also managed to
configure voicemail to work on the test phone. However, I am not able to
get the message indicator working on the new device. However, my message
indicator still works on my original IP phone. Please note, I have added
the test DN as an alternative extension to the relevant Unity profile. 

 

I have set the relevant service parameter for Message Waiting Lamp
Policy to Light and Prompt. Is there anything else I might be missing?

 

Any assistance would be appreciated.

 

Thank you.

 

Jamie

 

 

 


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