[cisco-voip] UCCX Email problem

Vince Loschiavo VLoschiavo at data-corporation.com
Wed Nov 4 12:28:02 EST 2009


Situation:

UCCX version: 7.0(1)SR04_Build443
OS Version: 2003.1.5

I’ve build a script that creates and email, attaches a recorded .wav file, and sends the email to an recipient.

The email is successfully created and the wav is successfully attached.  When I’m pointing UCCX to an External Exchange 2007 server, the script debug shows that the email is not successfully sent and it’s never received.

However if I install a local SMTP server on the UCCX box, everything works great.

After some troubleshooting, the UCCX box never builds the TCP connection to exchange.

(using TCPVIEW utility:  http://technet.microsoft.com/en-us/sysinternals/bb897437.aspx)

Any ideas?

Thanks,


Vincent Loschiavo
DATACORP
8200 N.W. 41st Street, Suite 130
Miami,  FL 33166
Ofc: 954-671-5669
Cell: 786-282-1164
Fax: 888-767-5905
Email: vloschiavo at data-corporation.com<mailto:dfowler at data-corporation.com>

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