[cisco-voip] UCCX Email problem

[Vincent Loschiavo]

Yes. This works perfectly from the UCCX box. 

Sent via BlackBerry from T-Mobile

-----Original Message-----
From: Eric Isakson <eric.isakson at ogdenclinic.com>
Date: Wed, 4 Nov 2009 10:56:35 
To: Vince Loschiavo<VLoschiavo at data-corporation.com>; cisco-voip at puck.nether.net<cisco-voip at puck.nether.net>
Cc: Dustin Fowler<dfowler at data-corporation.com>; Kuanming Li<kuanming at data-corporation.com>
Subject: RE: UCCX Email problem

Can you telnet to port 25 of your Exchange HT server from your CCX box and send email that way?  This will confirm that your Exchange SMTP receive connector is setup to allow email to be relayed through it.


Eric Isakson | Network Engineer | Information Technology | Ogden Clinic | eric.isakson at ogdenclinic.com | 801.475.3572

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Vince Loschiavo
Sent: Wednesday, November 04, 2009 10:28 AM
To: cisco-voip at puck.nether.net
Cc: Dustin Fowler; Kuanming Li
Subject: [cisco-voip] UCCX Email problem

Situation:

UCCX version: 7.0(1)SR04_Build443
OS Version: 2003.1.5

I’ve build a script that creates and email, attaches a recorded .wav file, and sends the email to an recipient.

The email is successfully created and the wav is successfully attached.  When I’m pointing UCCX to an External Exchange 2007 server, the script debug shows that the email is not successfully sent and it’s never received.

However if I install a local SMTP server on the UCCX box, everything works great.

After some troubleshooting, the UCCX box never builds the TCP connection to exchange.

(using TCPVIEW utility:  http://technet.microsoft.com/en-us/sysinternals/bb897437.aspx)

Any ideas?

Thanks,


Vincent Loschiavo
DATACORP
8200 N.W. 41st Street, Suite 130
Miami,  FL 33166
Ofc: 954-671-5669
Cell: 786-282-1164
Fax: 888-767-5905
Email: vloschiavo at data-corporation.com<mailto:dfowler at data-corporation.com>

[cid:image001.gif at 01CA5D3D.79C82AF0]
[cid:image002.gif at 01CA5D3D.79C82AF0]

####################################################################################################
This email is confidential and may be legally privileged. It is intended solely for the addressee.
Access to this email by anyone else, unless expressly approved by the sender or an authorized
addressee, is unauthorized. If you are not the intended recipient, any disclosure, copying,
distribution or any action omitted or taken in reliance on it, is prohibited and may be unlawful.
If you believe that you have received this email in error, please contact the sender, delete this
email, and destroy all copies.
####################################################################################################
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20091105/a709a2a3/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.gif
Type: image/gif
Size: 7739 bytes
Desc: image001.gif
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20091105/a709a2a3/attachment.gif>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.gif
Type: image/gif
Size: 3934 bytes
Desc: image002.gif
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20091105/a709a2a3/attachment-0001.gif>