[cisco-voip] Call Manager Voice Mail issue

Cristobal Priego cristobalpriego at gmail.com
Wed Nov 4 13:20:53 EST 2009


does the unity vm ports know how to reach that phone ?



2009/11/4 Jamie Weatherhead <Jamie.Weatherhead at charles-stanley.co.uk>

>   Afternoon all,
>
>
>
> I recently installed and configured CUCM 6.1(3) (for test purposes) within
> a VMWare session.
>
>
>
> An inter-cluster trunk has been configured between our live cluster and the
> test publisher. As I am only using a demo license, I have a handful of
> phones registered and I’m successfully making internal and external calls
> (incoming and outgoing).
>
>
>
> Part of our testing is to ensure the phone registered to the test publisher
> is setup exactly as the corresponding device on our live cluster, but with
> different directory numbers.
>
>
>
> We use Unity for our voicemail service and I have also managed to configure
> voicemail to work on the test phone. However, I am not able to get the
> message indicator working on the new device. However, my message indicator
> still works on my original IP phone. Please note, I have added the test DN
> as an alternative extension to the relevant Unity profile.
>
>
>
> I have set the relevant service parameter for Message Waiting Lamp Policy
> to Light and Prompt. Is there anything else I might be missing?
>
>
>
> Any assistance would be appreciated.
>
>
>
> Thank you.
>
>
>
> Jamie
>
>
>
>
>
>
>
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