[cisco-voip] Unity Connection Problem

Lelio Fulgenzi lelio at uoguelph.ca
Thu Nov 5 09:57:36 EST 2009


I guess I'm not understanding the problem. From your comments below, you mention "x6204 after busy or no answer is set in Call Manager to go to x6205. This happens correctly, but it goes directly to beep without hearing the greeting" made me think that you dial x6204 and it goes to x6205 correctly when x6204 is busy/noans. 

Maybe you can lay it out in a bit more detail for us. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
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"Bad grammar makes me [sic]" - Tshirt 


----- Original Message ----- 
From: "Lisa Notarianni" <notariannil1 at scranton.edu> 
To: cisco-voip at puck.nether.net 
Sent: Thursday, November 5, 2009 9:54:00 AM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] Unity Connection Problem 

Lelio, 

The phone is not busy. 

Lisa 

Lisa Notarianni wrote: 

We are running Cisco Unity Connection version: 7.1.2.20000-140. 

If I call x6205 directly it goes to the voice mailbox as it should. 

However, x6204 after busy or no answer is set in Call Manager to go to x6205. 
This happens correctly, but it goes directly to beep without hearing the greeting. 

There must be a setting to say if x6204 bounces to x6205 it should go directly to beep if no one answers. I cannot find it anywhere. 

Any ideas? 


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