[cisco-voip] Unity Connection Problem

[Lisa Notarianni]

If someone calls x6204 after 5 rings it bounces to x6205.  x6205 rings 3 
times and then it goes to the voice mail beep.  The greeting is not playing.

However, if I call x6205 directly it rings 3 times then the greeting plays.

Lelio Fulgenzi wrote:
> I guess I'm not understanding the problem. From your comments below, 
> you mention "x6204 after busy or no answer is set in Call Manager to 
> go to x6205. This happens correctly, but it goes directly to beep 
> without hearing the greeting" made me think that you dial x6204 and it 
> goes to x6205 correctly when x6204 is busy/noans.
>
> Maybe you can lay it out in a bit more detail for us.
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
>
> ----- Original Message -----
> From: "Lisa Notarianni" <notariannil1 at scranton.edu>
> To: cisco-voip at puck.nether.net
> Sent: Thursday, November 5, 2009 9:54:00 AM GMT -05:00 US/Canada Eastern
> Subject: Re: [cisco-voip] Unity Connection Problem
>
> Lelio,
>
> The phone is not busy.
>
> Lisa
>
> Lisa Notarianni wrote:
>
>     We are running Cisco Unity Connection version: 7.1.2.20000-140.
>
>     If I call x6205 directly it goes to the voice mailbox as it should.
>
>     However, x6204 after busy or no answer is set in Call Manager to
>     go to x6205.
>     This happens correctly, but it goes directly to beep without
>     hearing the greeting.
>
>     There must be a setting to say if x6204 bounces to x6205 it should
>     go directly to beep if no one answers.  I cannot find it anywhere.
>
>     Any ideas?
>
>     -- 
>
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>
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>
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