[cisco-voip] CM Upgrade from 6.1(2) to 7.0(2a)

[O'Brien, Neil]

Hey,

 

I haven't logged a TAC case for this yet as I thought I might be doing
something silly.

 

I'm upgrading Call manager from 6.1(2) to 7.0(2a) in a lab environment
prior to carrying it out on our production environment.

 

I tried running the upgrade via the DVD and about 45 mins into the
installation I get "Error encountered: An unknown error occurred while
accessing the upgrade file."

 

So I thought it might be the DVD so I created an ISO of the DVD on my
laptop and ran the upgrade via FTP which results in the same error.

 

Am I missing something??

 

Not a lot of info I know, but I can attach the install log if required?

 

Thanks in advance,


Neil

 

 

 

 

 

Regards,

 

Neil O'Brien

Network Engineer

 

Datapac Ltd

Phone: +353 1 426 3500

Fax:    +353 1 426 3501

Email:  nobrien at datapac.com

Web:   www.datapac.com

 

 

 

Datapac is the leading Irish business technologies provider

IT Maintenance & Managed Services | Virtualisation & Storage Solutions |
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ERP | EPOS Retail Solutions | IT Consumables

 

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