[cisco-voip] CM Upgrade from 6.1(2) to 7.0(2a)

[Lelio Fulgenzi]

did you create a DVD from the ISO or did you create a DVD with the ISO file on it? 

you want to create a DVD with the ISO file on it as an accessible file as far as I know. 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
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"Bad grammar makes me [sic]" - Tshirt 


----- Original Message ----- 
From: "Neil O'Brien" <nobrien at datapac.com> 
To: cisco-voip at puck.nether.net 
Sent: Monday, November 9, 2009 12:06:26 PM GMT -05:00 US/Canada Eastern 
Subject: [cisco-voip] CM Upgrade from 6.1(2) to 7.0(2a) 




Hey, 



I haven’t logged a TAC case for this yet as I thought I might be doing something silly. 



I’m upgrading Call manager from 6.1(2) to 7.0(2a) in a lab environment prior to carrying it out on our production environment. 



I tried running the upgrade via the DVD and about 45 mins into the installation I get “ Error encountered: An unknown error occurred while accessing the upgrade file.” 



So I thought it might be the DVD so I created an ISO of the DVD on my laptop and ran the upgrade via FTP which results in the same error. 



Am I missing something?? 



Not a lot of info I know, but I can attach the install log if required? 



Thanks in advance, 


Neil 











Regards, 



Neil O'Brien 

Network Engineer 



Datapac Ltd 

Phone: +353 1 426 3500 

Fax: +353 1 426 3501 

Email: nobrien at datapac.com 

Web: www.datapac.com 







Datapac is the leading Irish business technologies provider 

IT Maintenance & Managed Services | Virtualisation & Storage Solutions | Microsoft Infrastructure Solutions 

Voice & Data Networks | Unified Communications | Microsoft Dynamics Nav ERP | EPOS Retail Solutions | IT Consumables 


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