[cisco-voip] Unity Connection Call handlers transerring to a hunt group
O'Brien, Neil
nobrien at datapac.com
Wed Nov 11 05:02:41 EST 2009
Hi there,
I'm setting up some auto attendants for a customer and I'm having
trouble with what I thought was the easiest part. Each handler option
needs to transfer out of unity to a CallManager hunt group. However,
the only options I appear to have are to transfer to a "User with a
Mailbox". I think unless I create a mailbox for the huntgroup extn# it
won't give me the option.
I don't understand what the "Transfer Options" are within the call
handler or if I need to use that. The transferring to hunt groups is
controlled by the caller input options.
I simply want to transfer out to a hunt group.
Thanks in advance,
Neil
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