[cisco-voip] Unity Connection Call handlers transerring to a hunt group
lelio at uoguelph.ca
lelio at uoguelph.ca
Wed Nov 11 05:39:20 EST 2009
You'll need to create another call handler first, say "TransferTo-
ExampleHG-CH", and configure that call handler to transfer to the
appropriate DN. Then from within any other call handler, you can
reference it. This has advantages, you only have to change the DN in
one spot if changes are ever required.
Lelio Fulgenzi, Senior Analyst
Computing & Communications
University of Guelph
519-824-4120 x56354
...sent from my iPod - please pardon my fat fingers ;)
[XKJ2000]
On 2009-11-11, at 5:06 AM, "O'Brien, Neil" <nobrien at datapac.com> wrote:
> Hi there,
>
>
>
> I’m setting up some auto attendants for a customer and I’m having
> trouble with what I thought was the easiest part. Each handler opt
> ion needs to transfer out of unity to a CallManager hunt group. How
> ever, the only options I appear to have are to transfer to a “User w
> ith a Mailbox”. I think unless I create a mailbox for the huntgroup
> extn# it won’t give me the option.
>
>
>
> I don’t understand what the “Transfer Options” are within the
> call handler or if I need to use that. The transferring to hunt gro
> ups is controlled by the caller input options.
>
>
>
> I simply want to transfer out to a hunt group.
>
>
>
> Thanks in advance,
>
>
>
> Neil
>
>
>
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