[cisco-voip] MoH playout fails every other time

Adam Frankel afrankel at cisco.com
Wed Nov 11 09:05:26 EST 2009


It's this:

CSCta10219    Intermittently silence packets streamed from MOH &/or ANN 
Server

There is a workaround which involves enabling multicast in certain 
areas.  Alternatively you can upgrade to any 6.1(4) ES higher than 1102 
or 7.1(3).

Adam

-------- Original Message  --------
Subject: [cisco-voip] MoH playout fails every other time
From: Dave Wolgast <dwolgas1 at rochester.rr.com>
To: Cisco VOIP Newsletter - puck.nether.net <cisco-voip at puck.nether.net>
Date: 11/11/09 1:44 PM

This is strange...and I am getting desperate.

Version CUCM 6.1(4a).  Pub and sub at main site, 2 subs at remote sites.

MRG contains one MoH resource (on main site sub).

First time hold is invoked, audio plays out.  2nd time, audio stops
after 2-3 seconds, 3rd time audio plays out, 4th time stops after 2-3
seconds, etc...

Have tried changing MoH resource, no effect.  Have tried changing audio
file, no effect.  Have tried adding 2nd MoH resource to MRG, no effect.

I have a case open, but my engineer doesn't get on shift for a while, so
I wanted to see if anyone had heard of this before, or has any suggestions.



-- 
Dave Wolgast
Livonia, NY


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