[cisco-voip] MoH playout fails every other time

Ryan Ratliff rratliff at cisco.com
Wed Nov 11 10:44:42 EST 2009


No it's not.   In the version format of 6.1.4.XYYY-Z the X represents  
the build version (2XXX = 6.1(4a), etc), the YYY represents the ES  
build, and Z is the specific build of that ES.  So you will want  
something like 6.1.4.2102 or higher.

In your case the first ES after 6.1(4a) is 6.1.4.2113-1, with the  
latest 6.1.4.2217-1.

Basically for ES trains you just compare the last 4 digits (including  
the dash) for 6.x.  With 7.x it gets a lot more complicated and it  
makes my brain hurt thinking about it, so just ask if in doubt.

-Ryan

On Nov 11, 2009, at 10:12 AM, Dave Wolgast wrote:

I am running 6.1(4a) which is 6.1.4.2000-2.  That is high enough to  
not have that bug, isn't it?

On Wed, Nov 11, 2009 at 10:00 AM, Dave Wolgast <dwolgast at gmail.com>  
wrote:
I am running 6.1(4a) which is 6.1.4.2000-2.  That is high enough to  
not have that bug, isn't it?


On Wed, Nov 11, 2009 at 9:05 AM, Adam Frankel <afrankel at cisco.com>  
wrote:
It's this:

CSCta10219    Intermittently silence packets streamed from MOH &/or  
ANN Server

There is a workaround which involves enabling multicast in certain  
areas.  Alternatively you can upgrade to any 6.1(4) ES higher than  
1102 or 7.1(3).

Adam


-------- Original Message  --------
Subject: [cisco-voip] MoH playout fails every other time
From: Dave Wolgast <dwolgas1 at rochester.rr.com>
To: Cisco VOIP Newsletter - puck.nether.net <cisco-voip at puck.nether.net>
Date: 11/11/09 1:44 PM

This is strange...and I am getting desperate.

Version CUCM 6.1(4a).  Pub and sub at main site, 2 subs at remote sites.

MRG contains one MoH resource (on main site sub).

First time hold is invoked, audio plays out.  2nd time, audio stops
after 2-3 seconds, 3rd time audio plays out, 4th time stops after 2-3
seconds, etc...

Have tried changing MoH resource, no effect.  Have tried changing audio
file, no effect.  Have tried adding 2nd MoH resource to MRG, no effect.

I have a case open, but my engineer doesn't get on shift for a while, so
I wanted to see if anyone had heard of this before, or has any  
suggestions.



-- 
Dave Wolgast
Livonia, NY


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-- 
Dave Wolgast
Livonia, NY



-- 
Dave Wolgast
Livonia, NY
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