[cisco-voip] message server is offline -- Unity 5.0 and Exchange 2k7 UM

[Lelio Fulgenzi]

You might get away with restarting particular services on each box, but we never spent the time trying to figure out which ones. 

You could "accidentally" restart them. We won't say anything. ;) 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 


----- Original Message ----- 
From: "Scott Voll" <svoll.voip at gmail.com> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca> 
Cc: cisco-voip at puck.nether.net 
Sent: Tuesday, November 17, 2009 11:11:22 AM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] message server is offline -- Unity 5.0 and Exchange 2k7 UM 

not going to happen during business hours...... 


other ideas? 


Scott 


On Tue, Nov 17, 2009 at 8:00 AM, Lelio Fulgenzi < lelio at uoguelph.ca > wrote: 




In the past we found that we had to restart the cluster from the ground up any time a dependent server was restarted or had connectivity issues. 

In order: 

    1. primary domain controller 
    2. backup domain controller 
    3. partner exchange server 
    4. secondary exchange server 
    5. unity server 

It's a drag, but it usually works. 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 





----- Original Message ----- 
From: "Scott Voll" < svoll.voip at gmail.com > 
To: cisco-voip at puck.nether.net 
Sent: Tuesday, November 17, 2009 10:57:48 AM GMT -05:00 US/Canada Eastern 
Subject: [cisco-voip] message server is offline -- Unity 5.0 and Exchange 2k7 UM 

we had a network outage last night. but according to Unity event logs, Exchange is online. But when logging into the VM box of a user (all Users) we get Message server is offline. 


I have restarted Unity with no help. 


What should I be looking for? I'm not seeing much of help in the Event log. 


Thanks 


scott 


PS> there is connectivity. 
_______________________________________________ cisco-voip mailing list cisco-voip at puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20091117/ebd8453b/attachment.html>