[cisco-voip] unity connection 7.1 disable tts

[Nowacki Marcin]

Hi

I’ve made a mistake, so I would like to correct myself, I can disable TTS only when I delete filed Display Name under User configuration, either it is added user or imported from CUCM. So it’s ok but I have to do it manually user by user. Do you know any option to disable it on the system ?

Greetings
Marcin

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nowacki Marcin
Sent: Saturday, November 21, 2009 7:02 PM
To: Lelio Fulgenzi
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] unity connection 7.1 disable tts

I suppose that, if you are adding a local user with all credentials ( First and Last name ) TTS will also read this, but only requirement when adding a user to CUC is UserID, so if you leave blank fields under F&L name unity will read the number because other fields are empty. What to do with imported users where I can not remove First and Last name credentials after import.

From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
Sent: Saturday, November 21, 2009 6:50 PM
To: Nowacki Marcin
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] unity connection 7.1 disable tts

That's interesting you say that. I don't have a solution, but I thought I would add that I will have to check on our system for local accounts and whether they say the extension or the TTS of the name. I'm pretty sure even for local accounts (not LDAP imported) it still uses the TTS of the display name.

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
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"Bad grammar makes me [sic]" - Tshirt


----- Original Message -----
From: "Nowacki Marcin" <Marcin_Nowacki at sevenet.pl>
To: cisco-voip at puck.nether.net
Sent: Saturday, November 21, 2009 8:07:13 AM GMT -05:00 US/Canada Eastern
Subject: [cisco-voip] unity connection 7.1 disable tts

Hi all

Recently we have deployed CUCMBE 7 to our customer with english language, they didn’t wont to localize it ( international  company where native language is english ), but as soon as we configured LDAP sync and imported users from CUCM we’ve noticed that during greetings systems tries to read First and Last name of user, what is funny, but not practical if the name is in local language. We wanted to disable this just to hear extension of valid user. I can not find in the docs ( maybe I’m missing something ) anything about disabling this function, but as soon as client asked me I was pretty sure that it should be some enable/disable function under user Class of Service.
 I’ve noticed that if I’m not importing the user from CUCM but add it only from CUC ( Alias and Extension only ) it of course did not have First and Last name so he is properly saying “Number xxxx is not (..) leave a message”. Maybe I should change something in PCA settings on every user ?
Any issues with this ? Solution ?

Thanks
Marcin





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