[cisco-voip] Unity Connection SMTP notification not working?

[Daniel]

Collect the SMTP server trace files and see if there are errors.

Make sure the traces for SMTP are on, then leave a message so that an SMTP
notification would be sent, then collect the trace files for that period and
look for errors.

We had an issue where our DNS and domain names were mismatched, our DNS
entries and server hostname did not match the SMTP domain or something like
that I can't quite remember what it was now was over 2 years back.



On Thu, Nov 26, 2009 at 8:37 PM, Robin Clayton <Robin.Clayton at rrca.org.uk>wrote:

>  Hi All.
>
> Unity CX 2.x
>
> I have set up the smart host to our internal SMTP server,
> I have set up my e-mail address as a notification destiantion,
>
> but nothing gets sent, I can't see any connection being made to our SMTP
> server.
>
> I have restarted SMTP service on unity.
>
> And from the console on Unity I can ping the SMTP server fine.
>
> Any ideas on how I can trace this?
>
> Cheers
>
> Rob
>
>
>
>
> ===============================
> Robin Clayton
> Network Manager
> Tel: 01228822075
>
>
>
>
> *Richard Rose Central Academy *
> *Edgehill Road *
> *Carlisle *
> *Cumbria *
> *CA1 3SL *
>
> *Tel: 01228 822060 *
> *Fax: 01228 822061 *
>
> *http://www.richardroseacademies.org/*
>
> _______________________________________________
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>
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