[cisco-voip] connection v7 dial by name uses transfer extension but says mailbox extension

[lelio at uoguelph.ca]

Definitely. I usually wait until after the weekend/holidays to do that  
though. Find the response rate is better. ;)

Lelio Fulgenzi, Senior Analyst
Computing & Communications
University of Guelph
519-824-4120 x56354

...sent from my iPod - please pardon my fat fingers ;)

[XKJ2000]

On 2009-11-28, at 12:48 PM, Erick Bergquist <erickbee at gmail.com> wrote:

> Maybe try posting this question over on the cisco netpro unity
> discussion board where some of the unity folks hang out.
>
> On Fri, Nov 27, 2009 at 10:22 PM, Lelio Fulgenzi <lelio at uoguelph.ca>  
> wrote:
>> Not sure if it's working by design or not. When it says one thing
>> ("transferring to extension 1001") but does another (uses the  
>> transfer
>> extension I set up as 2001) it seems to me someone didn't finish  
>> something.
>> ;)
>>
>> It works the way I want using the transfer extension, but the fact  
>> that it
>> announces the users primary extension isn't what I would like (or  
>> expect it
>> to do).
>>
>> Having different extensions for mailboxes and setting up  
>> translations for
>> the vm port CSS isn't an option right now. It would complicate  
>> things quite
>> a bit.
>>
>> Thanks for the suggestion though.
>>
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>> ^^^ 
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> "Bad grammar makes me [sic]" - Tshirt
>>
>>
>> ----- Original Message -----
>> From: "Erick Bergquist" <erickbee at gmail.com>
>> To: "Lelio Fulgenzi" <lelio at uoguelph.ca>
>> Cc: "cisco-voip voyp list" <cisco-voip at puck.nether.net>
>> Sent: Friday, November 27, 2009 10:58:10 PM GMT -05:00 US/Canada  
>> Eastern
>> Subject: Re: [cisco-voip] connection v7 dial by name uses transfer  
>> extension
>>  but says mailbox extension
>>
>> Lelio,
>>
>> I believe that is working as designed, because the mailbox extension
>> is defined on the user basics page and required item which will be
>> used by directory handler. The transfer settings are optional and
>> default to the voicemail extension setup initially.
>>
>> What you could do to get what you need, is something like this...
>>
>> If their IP phone extension is 1001, make their VM extension 21001  
>> and
>> alternate extension 1001. Then on Call Manager side for the voicemail
>> port CSS have a 2XXXX translation pattern that goes to the operator
>> extension.
>>
>> That would be cleanest way I can think of for what you want to do.  
>> You
>> could leave it as is, and just remove the phone partitions from the
>> voicemail CSS and do a translation to operator for all of them or
>> leave some available, but that to me would be harder to keep track  
>> of.
>>
>> Erick
>>
>>
>>
>>
>> On Fri, Nov 27, 2009 at 4:59 PM, Lelio Fulgenzi <lelio at uoguelph.ca>  
>> wrote:
>>> so, i'm fooling around with Unity Connection directory handlers,  
>>> trying to
>>> get around something we do on campus which is mark a person's  
>>> mailbox as
>>> unlisted and publish a different extension for them
>>>
>>> for examples, doctors on campus want their personal voice mail box  
>>> number
>>> unlisted in the directory and publish the receptionist.
>>>
>>> so what i've done is change the transfer value from my actual  
>>> extension to
>>> the published extension. it works great. however, because i have  
>>> "announce
>>> extensions" checked on the directory handler, it announces the users
>>> mailbox
>>> extension, not the transfer extension.
>>>
>>> that just doesn't make sense to me, and leads me to believe that  
>>> it might
>>> be
>>> a bug and could change behaviour at any time. i did a bug search on
>>> connection 7.1 and "directory handler" and nothing came up.
>>>
>>> thoughts? can the Cisco folk think of any bugs or find anything?  
>>> i'm gonna
>>> open a case on Monday to get some clarification and/or assurances  
>>> this
>>> will
>>> continue to work as it is now, and the only thing that might  
>>> change is the
>>> announcement of the transfer extension instead of the mailbox  
>>> extension.
>>>
>>>
>>> ---
>>> Lelio Fulgenzi, B.A.
>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G  
>>> 2W1
>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>>> ^^^ 
>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>> "Bad grammar makes me [sic]" - Tshirt
>>>
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>