[cisco-voip] CallManager DMA doesn't keep ICD Extension

[Jonathan Charles]

I would, right after I see a version of 7.1 that is released without
being deferred.


J

On Thu, Oct 1, 2009 at 8:39 AM, Chris Ward (chrward) <chrward at cisco.com> wrote:
> CSCsy07560
>
> Resolved in DMA 7.1.2 and 6.1.4. Which means you would also need to
> upgrade to 7.1.2 or 6.1.4.
>
> -Chris
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan
> Charles
> Sent: Thursday, October 01, 2009 9:35 AM
> To: Jason Aarons (US)
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] CallManager DMA doesn't keep ICD Extension
>
> I noticed this a long time ago.. figured it was just a normal part of
> having to rebuild IPCC from scratch....
>
> J
>
> On Thu, Oct 1, 2009 at 8:24 AM, Jason Aarons (US)
> <jason.aarons at us.didata.com> wrote:
>> Anyone found a workaround for this, can the ICD Extension settings be
> BATed
>> back in after upgrade to 6.1(3) ?
>>
>> I also recall the DMA upgrade won't set IAQInstalledFlag to True on
>> CallManager, so in the long run re-installing IP IPV/UCCX was the only
> good
>> fix.
>>
>>
> http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method
> =fetchBugDetails&bugId=CSCsy07560
>>
>> DMA does not migrate ICD Extension Symptom:
>>
>> ICD Extension not exported in DMA Process.
>>
>> Conditions:
>>
>> This occurs for all DMA Exports including DMA 6.1(3) and 7.0.
>>
>> Workaround:
>>
>> Manually recreate the ICD Extension after install.
>>
>> Fixed-In
>> 7.1(1.17)
>> 7.1(1.18)
>> 7.1(1.19)
>> 7.1(2.1)
>> 7.1(2.2)
>> 7.1(2.3)
>> 7.1(2.4)
>> 7.1(2.5)
>> 7.1(2.6)
>> 7.1(2.7)
>> 7.1(2.31)
>> 7.1(2.32)
>> 7.1(1.39000.137)
>> 7.1(1.39000.138)
>> 6.1(3.9901.121)
>> 7.1(1.21)
>> 6.1(3.7)
>> 7.1(1.22)
>> 6.1(3.8)
>> 7.1(1.23)
>> 6.1(3.9)
>> 6.1(3.10)
>> 6.1(3.11)
>> 6.1(3.12)
>> 6.1(3.13)
>> 6.1(3.9999.1)
>> 6.1(3.14)
>> 6.1(3.15)
>> 6.1(3.16)
>> 7.1(2.10000.16)
>> 6.1(4.1000.10)
>> 7.1(2.39000.158)
>> 6.1(4.39000.90)
>> 6.1(4.14)
>> 6.1(4.15)
>> 6.1(4.16)
>> 6.1(3.601)
>> 6.1(4.17)
>> 6.1(4.2000.2)
>> 6.1(4.18)
>> 6.1(3.602)
>> 6.1(4.19)
>>
>> ONLY
>>
>>> Anyone noticed that the DMA for 7.0(1) isn't keeping UCCX information
>>> about users. Customer is using DCD.
>>
>> CSCsy07560
>>
>>
> http://www.gossamer-threads.com/lists/cisco/voip/104284?search_string=dm
> a%20uccx;#104284
>>
>> Status Report to PM about why it took so long;
>>
>> 7. Created all call center agents (resources) in rmcm subsystem. (This
>> took longer than expected because it appears that the DMA did not
>> maintain certain user directory settings from the old UCM4.x....such
> as
>> which phone exten. is primary and whcih UCCX extension. I had to
>> manually set all of these in UCM7 for all 280 or so agents.
>> Investigated using the BAT tool, but I saw that was going to waste too
>> much time and may not have been doable in the end)
>>
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