[cisco-voip] MoH on CME & Internal Network

[Bryan Spear]

Try changing your multicast moh port to 2100 instead of 2000.

Bryan Spear
Network Engineer
(770) 246-8229 DID
(404) 935-2895 Cell

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Kim, Hyoun S
Sent: Thursday, October 01, 2009 3:30 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] MoH on CME & Internal Network

I'm running CME 7.0 and have a question on MoH.

I've successfully changed my music-on-hold for my VoIP system.  However, my manager has told me he wants to play the music-on-hold file for internal calls as well.  Previously, the phone would just beep to remind you that you have a call on hold (for internal calls).  For outside calls, the MoH plays fine.

I've read that in order to play MoH for the internal network, you have to do it through multicast.  So on my router, I did the following:
----------------------
ip multicast-routing
!
Interface GigabitEthernet0/0
ip pim dense-mode (also did sparse-dense-mode)
!
ccm-manager music-on-hold
!
telephony-sevice
moh On-Hold-Rev2.wav
multicast moh 239.1.1.1 port 2000 (I've also tried 239.1.1.3, 5, etc)
----------------------

Things to note:  All entries in ephone-dn have "multicast-moh" enabled.

What am I missing here?  When I make the above changes, our phones quit "beeping" when internal calls are placed on hold.  When I remove the 'multicast moh 239.1.1.1 port 2000' line, our phones beep again internally when on hold.

Any help would be appreciated.

-Hyoun


[cid:image001.jpg at 01CA42AD.DB6E8830]
________________________________
Hyoun Kim * Network Administrator I - East Division
640 Broadmor Blvd * Suite 80 * Murfreesboro, TN 37129
' 615.217.6245 * ' 859.312.6941 * 7 615.217.6255 * * Hyoun.Kim at chartercom.com




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