[cisco-voip] Unity Connection Auto attendant not transferring for users without voicemail box

Dane Newman dane.newman at gmail.com
Fri Oct 2 13:54:21 EDT 2009


Thanks for the assistance

Dane
On Fri, Oct 2, 2009 at 1:19 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

>  Under the greetings section:
>
> During Greeting
> [ ] Allow Transfers to Numbers Not Associated with Users or Call Handlers
>
> Be careful that your restriction tables do not allow users to access LD.
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
>
>
> ----- Original Message -----
> From: "Dane Newman" <dane.newman at gmail.com>
> To: "cisco-voip" <cisco-voip at puck.nether.net>
> Sent: Friday, October 2, 2009 1:15:02 PM GMT -05:00 US/Canada Eastern
> Subject: [cisco-voip] Unity Connection Auto attendant not transferring for
> users without voicemail box
>
> Hello
>
> I am setting up unity connection in a lab.  When outside calls come in and
> users try to dial an extention without a voicemailbox unity connection says
> "I did not reconize that extention".  When users internal dial the extention
> it works fine.  Is there something I need to setup so the auto attendant
> routes calls to the phone lines without voicemail?
>
> Dane
>
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> cisco-voip at puck.nether.net
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>
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