[cisco-voip] UCCx server JTAPI Upgrade tool doesn't run

Tanner Ezell tanner.ezell at gmail.com
Mon Oct 5 15:58:37 EDT 2009


Under the Telephony Subsystem, there should be a link to 'check'
synchronization, at which point it will run and inform you if your JTAPI
versions are consistent.

On Mon, Oct 5, 2009 at 12:45 PM, Jeff Ruttman <ruttmanj at carewisc.org> wrote:

>  I'm also rooting around to see where I can verify the versions on both my
> CM servers and UCCx.  May I solicit your help on that?
>
> Thanks Tanner!
>
> jeff
>
>  ------------------------------
> *From:* Tanner Ezell [mailto:tanner.ezell at gmail.com]
> *Sent:* Monday, October 05, 2009 2:37 PM
> *To:* Jeff Ruttman
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] UCCx server JTAPI Upgrade tool doesn't run
>
> You can do that, also the JTAPI Resync should do it as well.
>
> On Mon, Oct 5, 2009 at 12:28 PM, Jeff Ruttman <ruttmanj at carewisc.org>wrote:
>
>>  Greetings,
>>
>> According to this document:
>>  Document ID: 45381  here:
>>
>> http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00801c8316.shtml I
>> run the update tool to install a new JTAPI version on my UCCx server running
>> version 5.0.
>>
>> But when I run the tool, no application opens.  What now?
>>
>> I don't suppose I can download the CiscoJTAPIClient.exe out of Call
>> Manager Plugins and just run that on the UCCx server, can I?
>>
>> Thanks
>> jeff
>>
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>
>
> --
> Regards,
> Tanner Ezell
>
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-- 
Regards,
Tanner Ezell
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