[cisco-voip] Cisco CRS Development prompt problem.

Tue Oct 6 05:49:00 EDT 2009

Dear all,

i just start to modify for busy extention and change the audio format to G711 ulaw mono 8bit 64,000hz , but still not working. what's wrong with my P[] prompt?

= set prefixPrompt = P[\AA\AAfile.wav] (it couldn't work) is it true? or i need to insert something?

where can i learn CRS editor or cisco voice, i live in indonesia? and where can i get complete user guide. i have Cisco Customer Response Solutions Editor Step Reference Guide it not much help.
 GBU

Regards,

Arnold Samuel Lesar

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Note: This message was created by ARNOLD SAMUEL LESAR.
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________________________________
From: Tanner Ezell <tanner.ezell at gmail.com>
To: Arnold Lesar <arnoldlesar at yahoo.co.uk>
Cc: VoIPgroup <cisco-voip at puck.nether.net>; ccie_voice at onlinestudylist.com
Sent: Tuesday, 6 October, 2009 12:16:06
Subject: Re: [cisco-voip] Cisco CRS Development prompt problem.

Forgot to add the list.

On Mon, Oct 5, 2009 at 10:15 PM, Tanner Ezell <tanner.ezell at gmail.com> wrote:

>If all you are trying to do is use the generic AutoAttendant with a special opening prompt, record your prompt and pass it as the parameter for the application. 
>
>
>
>
>Remember to record the audio in G711 ulaw mono 8bit 64,000hz.
>
>
>On Mon, Oct 5, 2009 at 6:41 PM, Arnold Lesar <arnoldlesar at yahoo.co.uk> wrote:
>
>Dear Jhon,
>>
>>actually i'm new guy in VoIP 'couse my company ask me to modify auto attendant company.
>>thanks for the answer.
>>so, it means, that first i have to upload prompt next step i called in CRS Editor 
>>>>
>>is it true?
>>because i try to use P[C:\AA\file.wav] or P[\AA\file.wav] it couldn't work.
>>
>>thx
>>
>>
>>Regards,
>>
>>
>>Arnold Samuel Lesar
>>
>>
>>------------------------------------------------------
>>>>
>>Note: This message was created by ARNOLD SAMUEL LESAR.
>>------------------------------------------------------
>>
>>
>>--------------------------------------------------------------------------
>>--------------------------------------------------------------------------
>>>>
>>PT. PELITA RELIANCE INTERNATIONAL
>>Eka Hospital BSD City, Tangerang
>> 
>>Address : CBD Lot IX, BSD City, Tangerang 
>>Phone : (+62-21) 256 555 55 
>>Fax : (+62-21) 256 555 44 
>>--------------------------------------------------------------------------
>>--------------------------------------------------------------------------
>>>>
>>
>>
>>
>>
________________________________
From: "Robben, John" <JRobben at naic.org>
>>To: Arnold Lesar <arnoldlesar at yahoo.co.uk>
>>Sent: Tuesday, 6 October, 2009 0:15:49
>>Subject: RE: [cisco-voip] Cisco CRS Development prompt problem.
>>
>>
>>Arnold,
>> 
>>SP[] is a "System" prompt, and should not be 
>>modified.
>>You can upload "User" prompts (P[]) by using the prompt 
>>management portion located on the Appadmin page, and modify your script 
>>accordingly.
>> 
>>Regards,
>> 
>>John
>>
>>
________________________________
 From: cisco-voip-bounces at puck.nether.net >>[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Arnold 
>>Lesar
>>Sent: Monday, October 05, 2009 3:19
>>To: cisco-voip at puck.nether.net
>>Subject: [cisco-voip] Cisco CRS Development 
>>prompt problem.
>>
>>
>>Dear 
>>all,
>>
>>i have some problem with crs editor.
>>this is the problem :
>>i 
>>just wanna try to modify my IVR with cisco CRS Editor ver 4.0. i'm start with 
>>aa.aef file, first i want to modify a prompt SP[], but i can not change that 
>>prompt. does anyone knows about this prompt? and how to insert .wav file into 
>>crs editor so i can use .wav my file?
>>
>>thanks for your help guys.  
>>    
>>
>>
>>Regards,
>>
>>
>>Arnold Samuel Lesar
>>
>>
________________________________

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>
>
>-- 
>Regards,
>Tanner Ezell
>

-- 
Regards,
Tanner Ezell

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