[cisco-voip] Firmware upgrade 7941 lost ringtone

[Voice Noob]

So I did an upgrade of a customer that went from 6.1(2) to 6.1(4) of CUCM.
During the upgrade the 7941 phones received a new firmware upgrade. When the
phones restarted they lost their settings for the ringtones they had. Is
this normal? I can't remember running into this before. It just seems so add
that a simple upgrade screws up something that is user facing like that.

 

 

 

 

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