[cisco-voip] transfer call 7931 sometimes fail

[Oleg Skomorokhov]

check RTMT, i'm sure you would see an error that CUCM's MediaListExausted,
which means that no more MTP resources are available. Check if the
registered gateways has "require MTP" option set.

On Mon, Sep 28, 2009 at 12:02 PM, Mihajlo Mitev <
mihajlo.mitev at makstil.com.mk> wrote:

>  Hi
>
>
>
> Sometimes when the assistant try to transfer the call using the transfer
> button (stand alone button) the transfer is incomplete. On the display of
> the phone show the message *that key is not active here* when you push
> transfer button to complete the transfer. The CUCM is 6.1.3 and the firmware
> of the 7931 phone is 8-4-2S. Can anybody tell me what can be the problem.
> The update of the CUCM from 6.1.2 to 6.1.3 was few months ago and there was
>  no problem until today.
>
>
>
> Thanks,
>
>
>
> Mihajlo Mitev
>
> IT Department
>
> Makstil AD Skopje
>
>
>
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>
>
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