[cisco-voip] Code Yellow

Peter Slow peter.slow at gmail.com
Sun Oct 11 19:03:36 EDT 2009


...but since you are on an appliance version of CUCM, ignore what i
said about virus scanners =)

On Sun, Oct 11, 2009 at 7:02 PM, Peter Slow <peter.slow at gmail.com> wrote:
> steven, code yellows can be caused by a number of things, and are
> indications of a service affecting event that prevented new calls from
> being established. typical causes  are server performance issues (high
> cpu utilization by a non-ccm process such as a virus scanner, a
> failing disk drive or raid controller etc) but causes can also be
> internal to CCM such as a call routing loop or events involving large
> numbers of devices that cause an exceptional load on your callmanager.
>
> you should probably open a case - did you have traces set to detailed?
> you'll want to gather perfmon logs as well.
>
> -Peter
>
> On Sun, Oct 11, 2009 at 2:24 PM, Steven Sarte <steven.sarte at gmail.com> wrote:
>> Received a Code Yellow alert from RTMT for one of my subscribers.  Has
>> anyone ever get this before?  I did check RTMT and it everything looks
>> fine.  Can anyone else provide some guidance.
>>
>> Callmanager 7.x
>>
>> Thanks,
>> Steven
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>>
>


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