[cisco-voip] MOH

[Ryan Ratliff]

1. Pretty sure the system default (service parameter) audio source  
takes the id, not the name.
2. Not that I'm aware of.  There are some service parameters for IPVMS  
around volume but I'm not sure how helpful they'd be.  You'd have  
better luck changing the volume of all calls on the trunks/ports those  
callers are coming from.

-Ryan

On Oct 12, 2009, at 12:06 PM, Webber, Bill wrote:

Two questions:

1         Is there a way to create a default MOH that would be a  
device default whereby we would just update the default with a new  
recording instead of making multiple MOH audio sources?
2         Is there a way to directly modify the volume of a currently  
playing file via CM 6.1?  Some callers are complaining about the  
volume of the MOH.

Thanks,


<image002.jpg> Bill Webber

2900 Community College Avenue

MSS-500

Cleveland, OH 44115

216-987-4372







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