[cisco-voip] 3 way calling

[Lisa Notarianni]

We are deploying VoIP phones in an office that processes calls a little 
differently.

When the director calls in from outside to his secretary, she currently 
calls the number he wants to reach but stays on the line to make sure he 
is connected.  If he is connected, on the old phone system it allowed 
her to just hang up and he would then be connected.  If he was not 
connected she could then press "Flash" to drop the party she called.  
This was all done through a "Flash" button.

The only way I can figure this out on our new VoIP phones is to use the 
Conference Calling feature (Conf).  However, this is so step intensive I 
think she is going to be overwhelmed when I tell her how it has to be done.

These would be the steps.

Director calls into his secretary.
She presses more button to get to Conf (Director goes on hold)
She dials number he wants to reach and quickly presses Conf again so it 
is a 3 way call

For her to disconnect herself and leave director on with person called
Secretary presses more twice
Presses ConfList
Scrolls to herself
Presses Remove

For her to disconnect from person called (because it went to their voice 
mail)
Secretary presses more twice
Presses Conf List
Scrolls to person called
Presses Remove


    *Any other ideas???*



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