[cisco-voip] Call Forwarding

[Go0se]

You can restrict what CCM user options they can see under SYSTEM/ENTERPRISE
PARAMETERS - CCMUser Parameters. So if you are afraid they will "jazz up"
something else, don't give them the option.

 

-Go0se

http://atc.go0se.com

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lisa Notarianni
Sent: Friday, October 16, 2009 12:52 PM
To: Voice Noob
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Call Forwarding

 

Too many other options for them to jazz up.  I guess you never worked on a
Higher Ed Campus!

Voice Noob wrote: 

"Sort of embarrassing when going from an antique Centrex system to our new
high tech VoIP phones and" we don't allow them to use the new features such
as managing their own settings. 

 

From: Lisa Notarianni [mailto:notariannil1 at scranton.edu] 
Sent: Friday, October 16, 2009 11:28 AM
To: Voice Noob
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Call Forwarding

 

No - we don't allow them to log into Call Manager yet.

Voice Noob wrote: 

They don't have to call you. They can do it in the user page. 

 

That is the way the ring tones work. 

 

From: Lisa Notarianni [mailto:notariannil1 at scranton.edu] 
Sent: Friday, October 16, 2009 10:46 AM
To: Voice Noob
Subject: Re: [cisco-voip] Call Forwarding

 

Actually I didn't really think the upgrade would change it.  I just think it
is crazy that we can only call forward the top button.  Sort of embarrassing
when going from an antique Centrex system to our new high tech VoIP phones
and you lose such an important feature.  So, they have to call me to request
line to be call forwarded!  

I guess I just meant that even in the latest version they have not changed
that feature.

Also another pet peave - when choosing rings - default has about 29 choices
- all other have 7 choices!  

Lisa

Voice Noob wrote: 

Why= Because that is the way it works. Why did you think an upgrade would
change that? Is it in the release notes that on version 7.1 you can CF a
different line then the primary? 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lisa Notarianni
Sent: Friday, October 16, 2009 10:23 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Call Forwarding

 

We upgraded to CUCM 7.1.  We still cannot call forward any line except the
top button on the phone - why???  This is a nuisance.

We have secretaries who manage many lines on their phones and they need to
call forward multiple lines.

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