[cisco-voip] fast busy on UCCX trigger

Tanner Ezell tanner.ezell at gmail.com
Tue Oct 20 09:30:06 EDT 2009


Did you find a solution?

On Tue, Oct 20, 2009 at 9:08 AM, Sechaba Mokoena <
Sechaba.Mokoena at bytes.co.za> wrote:

>  Thank you
>
>
>
> *Sechaba Mokoena*
>
> Systems Engineer
>
> Bytes Technology Group - Systems Integration
>
>
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> *From:* Tanner Ezell [mailto:tanner.ezell at gmail.com]
> *Sent:* Monday, October 19, 2009 4:39 PM
> *To:* Sechaba Mokoena
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] fast busy on UCCX trigger
>
>
>
> Verify:
>
>
>
> 1. You do not have any dialing restrictions from use of Partitions and CSSs
> (use DNA to verify)
>
> 2. The DN exists in Unified CM
>
> 3. The CTI Ports exist and are registered to UCCX in Unified CM
>
> 4. The UCCX box is "IN_SERVICE"
>
>
>
> Tanner Ezell
>
> On Mon, Oct 19, 2009 at 10:31 AM, Sechaba Mokoena <sechabam at gmail.com>
> wrote:
>
> Hi,
>
> I've setup an application in UCCX, but I'm constantly receiving a fast busy
> when I dial the trigger. I've gone though my script, the application, and
> prompts, but I can't detect a problem. I've checked CoS on CTI ports and the
> CTI route point, but everything looks fine. Does anyone have a suggestion as
> to where I can focus my search to correct this problem.
>
> Kind regards,
>
> Sechaba Mokoena
>
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>
>
>
> --
> Regards,
> Tanner Ezell
>
>
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-- 
Regards,
Tanner Ezell
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