[cisco-voip] fast busy on UCCX trigger

Sechaba Mokoena sechabam at gmail.com
Tue Oct 20 11:34:14 EDT 2009


Hi Jeff,

It turns out that the error was related to a codec problem due to regions.
Thanks anyway.

Kind regards,

Sechaba Mokoena

On Tue, Oct 20, 2009 at 5:24 PM, Jeff Garvas <jeff at cia.net> wrote:

> Is this the first script you've ever attempted to call into?   I would try
> one of the basic scripts that are there by default, or open up the editor on
> your script and turn on reactive debugging before you call in to see if
> you're getting to the script?
>
>
>
> On Tue, Oct 20, 2009 at 10:38 AM, Sechaba Mokoena <sechabam at gmail.com>wrote:
>
>> Hi Tanner,
>>
>> I went through your list and confirmed that everything is configured as it
>> should be, but I'm still having a problem. Do you perhaps have any other
>> suggestions of things to look out for?
>>
>> Kind regards,
>>
>> Sechaba Mokoena
>>
>>
>> On Tue, Oct 20, 2009 at 3:30 PM, Tanner Ezell <tanner.ezell at gmail.com>wrote:
>>
>>> Did you find a solution?
>>>
>>>
>>> On Tue, Oct 20, 2009 at 9:08 AM, Sechaba Mokoena <
>>> Sechaba.Mokoena at bytes.co.za> wrote:
>>>
>>>>  Thank you
>>>>
>>>>
>>>>
>>>> *Sechaba Mokoena*
>>>>
>>>> Systems Engineer
>>>>
>>>> Bytes Technology Group - Systems Integration
>>>>
>>>>
>>>> Tel : (+27) (11) 205-7000 |  Fax: (+27) (11) 205-7584  |  Cell : (+27)
>>>> 84 798-6803 | msn:sechabam at live.co.za
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>>>> www.purelicensing.co.za
>>>>
>>>>
>>>>
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>>>>
>>>> P please don't print this e-mail unless you really need to
>>>>
>>>>
>>>>
>>>> *From:* Tanner Ezell [mailto:tanner.ezell at gmail.com]
>>>> *Sent:* Monday, October 19, 2009 4:39 PM
>>>> *To:* Sechaba Mokoena
>>>> *Cc:* cisco-voip at puck.nether.net
>>>> *Subject:* Re: [cisco-voip] fast busy on UCCX trigger
>>>>
>>>>
>>>>
>>>> Verify:
>>>>
>>>>
>>>>
>>>> 1. You do not have any dialing restrictions from use of Partitions and
>>>> CSSs (use DNA to verify)
>>>>
>>>> 2. The DN exists in Unified CM
>>>>
>>>> 3. The CTI Ports exist and are registered to UCCX in Unified CM
>>>>
>>>> 4. The UCCX box is "IN_SERVICE"
>>>>
>>>>
>>>>
>>>> Tanner Ezell
>>>>
>>>> On Mon, Oct 19, 2009 at 10:31 AM, Sechaba Mokoena <sechabam at gmail.com>
>>>> wrote:
>>>>
>>>> Hi,
>>>>
>>>> I've setup an application in UCCX, but I'm constantly receiving a fast
>>>> busy when I dial the trigger. I've gone though my script, the application,
>>>> and prompts, but I can't detect a problem. I've checked CoS on CTI ports and
>>>> the CTI route point, but everything looks fine. Does anyone have a
>>>> suggestion as to where I can focus my search to correct this problem.
>>>>
>>>> Kind regards,
>>>>
>>>> Sechaba Mokoena
>>>>
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> Regards,
>>>> Tanner Ezell
>>>>
>>>>
>>>> The information contained in this message and or attachments is intended
>>>> only for the person or entity to which it is addressed and may contain
>>>> confidential and/or privileged material.  Any review, retransmission,
>>>> dissemination or other use of, or taking of any action in reliance upon,
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>>>> prohibited. If you received this in error, please contact the sender and
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>>>>
>>>
>>>
>>>
>>> --
>>> Regards,
>>> Tanner Ezell
>>>
>>
>>
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>>
>
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