[cisco-voip] fast busy on UCCX trigger

Jeff Garvas jeff at cia.net
Tue Oct 20 11:24:25 EDT 2009


Is this the first script you've ever attempted to call into?   I would try
one of the basic scripts that are there by default, or open up the editor on
your script and turn on reactive debugging before you call in to see if
you're getting to the script?


On Tue, Oct 20, 2009 at 10:38 AM, Sechaba Mokoena <sechabam at gmail.com>wrote:

> Hi Tanner,
>
> I went through your list and confirmed that everything is configured as it
> should be, but I'm still having a problem. Do you perhaps have any other
> suggestions of things to look out for?
>
> Kind regards,
>
> Sechaba Mokoena
>
>
> On Tue, Oct 20, 2009 at 3:30 PM, Tanner Ezell <tanner.ezell at gmail.com>wrote:
>
>> Did you find a solution?
>>
>>
>> On Tue, Oct 20, 2009 at 9:08 AM, Sechaba Mokoena <
>> Sechaba.Mokoena at bytes.co.za> wrote:
>>
>>>  Thank you
>>>
>>>
>>>
>>> *Sechaba Mokoena*
>>>
>>> Systems Engineer
>>>
>>> Bytes Technology Group - Systems Integration
>>>
>>>
>>> Tel : (+27) (11) 205-7000 |  Fax: (+27) (11) 205-7584  |  Cell : (+27) 84
>>> 798-6803 | msn:sechabam at live.co.za
>>> Web  :* **www.btgroup.co.za*  |  Press Office :
>>> www.itweb.co.za/office/bytes   |   Licensing :* *www.purelicensing.co.za
>>>
>>>
>>>
>>> Bytes Systems Integration (Pty) Ltd : Registration No: 1995/012031/07
>>> A subsidiary of Bytes Technology Group SA (Pty) Ltd,   In association
>>> with KAGISO
>>> P O Box 5905, Halfway House, 1685, Midrand;  Bytes Business Park, Block
>>> B, 241 Third Road, Halfway Gardens, Midrand, South Africa
>>>
>>> E-Mail Disclaimer: http://www.altron.co.za/email.asp or phone: (+27)
>>> (11) 205-7000
>>>
>>>
>>>
>>> P please don't print this e-mail unless you really need to
>>>
>>>
>>>
>>> *From:* Tanner Ezell [mailto:tanner.ezell at gmail.com]
>>> *Sent:* Monday, October 19, 2009 4:39 PM
>>> *To:* Sechaba Mokoena
>>> *Cc:* cisco-voip at puck.nether.net
>>> *Subject:* Re: [cisco-voip] fast busy on UCCX trigger
>>>
>>>
>>>
>>> Verify:
>>>
>>>
>>>
>>> 1. You do not have any dialing restrictions from use of Partitions and
>>> CSSs (use DNA to verify)
>>>
>>> 2. The DN exists in Unified CM
>>>
>>> 3. The CTI Ports exist and are registered to UCCX in Unified CM
>>>
>>> 4. The UCCX box is "IN_SERVICE"
>>>
>>>
>>>
>>> Tanner Ezell
>>>
>>> On Mon, Oct 19, 2009 at 10:31 AM, Sechaba Mokoena <sechabam at gmail.com>
>>> wrote:
>>>
>>> Hi,
>>>
>>> I've setup an application in UCCX, but I'm constantly receiving a fast
>>> busy when I dial the trigger. I've gone though my script, the application,
>>> and prompts, but I can't detect a problem. I've checked CoS on CTI ports and
>>> the CTI route point, but everything looks fine. Does anyone have a
>>> suggestion as to where I can focus my search to correct this problem.
>>>
>>> Kind regards,
>>>
>>> Sechaba Mokoena
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>>
>>>
>>> --
>>> Regards,
>>> Tanner Ezell
>>>
>>>
>>> The information contained in this message and or attachments is intended
>>> only for the person or entity to which it is addressed and may contain
>>> confidential and/or privileged material.  Any review, retransmission,
>>> dissemination or other use of, or taking of any action in reliance upon,
>>> this information by persons or entities other than the intended recipient is
>>> prohibited. If you received this in error, please contact the sender and
>>> delete the material from any system and destroy any copies.
>>>
>>
>>
>>
>> --
>> Regards,
>> Tanner Ezell
>>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20091020/83df598a/attachment.html>


More information about the cisco-voip mailing list