[cisco-voip] Attendant Console on CUCM 7.1.2 after upgrade from CCM 4.1.3

Lelio Fulgenzi lelio at uoguelph.ca
Mon Oct 26 10:06:42 EDT 2009


from what I recall, every password needs to be reset after 4.1 to 7.x upgrade. these are not retained after an upgrade. i think this is what happened hear as Marcelo suggests. 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
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"Bad grammar makes me [sic]" - Tshirt 


----- Original Message ----- 
From: "Marcelo Zilio" <ziliomarcelo at gmail.com> 
To: "c3voip" <c3voip at nc.rr.com> 
Cc: cisco-voip at puck.nether.net 
Sent: Monday, October 26, 2009 10:02:29 AM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] Attendant Console on CUCM 7.1.2 after upgrade from CCM 4.1.3 


I went through the same situation. 
In my case the ac user had its password reseted. I had to put password '12345' again... 




On Mon, Oct 26, 2009 at 11:34 AM, c3voip < c3voip at nc.rr.com > wrote: 






My attendant console clients are unable to gain call control of their phones after an upgrade from CCM 4.1.3 to CUCM 7.1.2. 



Can anyone point me in the right troubleshooting direction? I know the ac user should have no controlled devices, but it seems like that is the problem. 



Thanks, 

-C 




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